Conditions
Cancellation conditions (except for non-refundable rates)
The penalty varies depending on the time of cancellation
- from time of booking to 31 days before the check-in date, no penalty is charged;
- from 30 to 15 days before the check-in date, you will be charged a penalty of 80% of the total cost of the booking;
- from 14 to 8 days before the check-in date, you will be charged a penalty of 100% of the total cost of the booking;
- up to 7 days before the check-in date, you will be charged a penalty of 100% of the total cost of the booking;
- A penalty of 100% of the entire cost of the stay is applied for failure to show or cancellation on day of arrival;
Payment terms
Balance to be paid at check-in
For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.
Rules of the house
Check-in from 14:00 am to 20:00 pm
Check-out before 10:00 pm
- If you're late you may be charged for an extra night
For a booking including breakfast, breakfast is served from 07:00 am to 10:00 am
Municipal tax of €1.00 per person per night is applicable. Children aged under 12 do not pay municipal tax
Fresh towels every 3 days
Fresh sheets every 4 days
Extra towel changes, if requested, cost €3.00
Extra sheet changes, if requested, cost €5.00
Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 10:00 am
No meal preparation allowed in rooms
No guests allowed in rooms
Other notes
The cleaning of the rooms is suspended on Sundays and during the holidays.
At 50 mt. from us you will find the bus stop that will take you to the train station.
From there, you can take the free Gardaland shuttle bus that will take you right outside the entrance to the park.